Client Review Management
Strategic Internet Marketing Solutions
Google Says GET Reviews!
Why, You Ask?
With more than 90% of consumers
researching online before ever
contacting a business, positive public
business reviews are very critical for
every small business, every national
business and online business.
To encourage reviews for your business:
Remind your customers to leave feedback on
Google. Simply reminding customers that it’s quick
and easy to leave feedback on Google on mobile or
desktop can help your business stand out from sites
with fewer reviews.
Become an active presence on Google and respond
to reviews. Your customers will notice that your
business values their input and respond with more
reviews.
Make sure your business information is verified.
Only verified businesses can respond to reviews.
Why Would Your Customers Leave
Reviews?
Using a Google survey of 600 consumers that report being
active online reviewers that were asked: When and why do
you typically leave a review for a local business?
The short answer: Consumers typically want to reward
excellent service.
One Path To
Business
Success,
Excellence
In the end, most
consumers perceive
themselves as an
integral part of the
society in which they and the business both exist. They are
not out to “get the business” (despite what some business
owners think) and are generally looking to find exceptional
service or save their compatriots the pain of terrible
service. Almost 60% specifically said
their review was about their
customer experience. It’s about
customer service!
The opportunity for all businesses is
clear: Make it easy for your
customers to give you feedback, ask
early and ask often how you did,
measure what you are doing so you
can improve and strive to go beyond
the average in terms of your
products and services.
We now operate our businesses in a
world where there are no secrets
about your business, it is a world in
which customer service excellence
will be rewarded and incompetence
will be posted somewhere on social
media.
Going forward there is only one path
to business success; excellence.
How To Get Reviews On
Google, Yelp & Other Review
Sites:
Small business owners know how
absolutely critical it is to get high
quality reviews for their online profiles such as Google,
Yelp, Angie’s List and TripAdvisor. Having lots of reviews is
often the difference between your phone ringing off the
hook vs sitting around your office idly wondering how you
are going to pay your bills this month!
Google maps results show up on the first page of the search
engines for many highly valuable keywords! The company
that has the five star rating with 50 positive reviews is going
to get the call almost every time!
How do some companies get so many Google reviews… while
your maps profile has one pathetic review that your wife
wrote for you? The answer is that they are proactive with
their approach and have a better process than you do. If you
learn how to get Google reviews, then your business will
likely skyrocket!
The key to getting Google reviews used to be: reaching out
to your past customers that have an active Google Plus
account.
How Do You Get Google
Review Links After The
Google Plus Update
If you are active in Local Marketing at all, you’ve probably
seen the new Google Plus update and freaked out along
with the rest of us. The redesign has completely dumped
every “local” element, leaving marketers and business
owners at wits end, trying to figure it out.
We now know that Local pages are no longer a part of
Google Plus, and the following features are no longer
supported:
Reviews (more on this in a minute)
•
Stars
•
Categories
•
Directions
•
Photo uploads
•
Interior photos
•
Maps
•
Hours
•
Opentable/app integration
Google has slowly been decoupling Google Plus from all of
its different properties. Local SEO experts agree this won’t
have much (if any) impact on the general public. The only
people who ever really visited Google Plus pages were
business owners and SEOs.
The general public will now interact with your local business
information either in the knowledge box on the right side of
brand searches or on the new Local Finder page (after
clicking on a 3-pack result).
Your new Google business listing page is
simply your Google Maps listing.
Net Marketing Dynamix can set up your direct
link to Google Reviews and make it super easy
for your clients to leave you reviews on all
your websites!
Try Ours Below:
Leave us a Review, How are we doing for
you?
Opens in Google Reviews
How Easy is that?
We can also make this a short URL that looks
like this
www.NetMarketingDynamix.com/reviews and
create a redirect.
Google, in their infinite wisdom, seems to
change their link to leave a review more
frequently than a teenager changes moods.
When Google changes the review URL, and
be assured that they will, it will be easy to
simple change the redirect. This means any
marketing materials or email signatures
won’t have to be changed.
Google Reviews are easier, No Google Plus required! All the
reviewer needs is any type of Google account. It could be
Gmail, YouTube, Google Play, Google Drive, a generic
Google account (that uses your own email address), etc
Mobile Phones are different but easier…What if
I told you that you can get people to write you a Google
Local Maps review in under 1 minute! It is possible and the
key is the Google Maps App for iPhone and Android!
This technique is so awesome because you’ve automatically
covered 100% of Android users and a very healthy number of
iOS users who’ve downloaded Google Maps (Remember
when iOS 6 replaced Google Maps and how unhappy people
were? Most people downloaded the official Google Maps app
without hesitation. As of late 2012 Google Maps has been
downloaded 10 million times for iOS (this number has
inevitably continued to climb).
The Google Maps app is standard on Android Phones and can
be found on most iPhones. Let’s open up the app and have a
little look-see.
Simply open the Google Maps App and search for your
business name. Scroll to the bottom and
after 25 seconds in and you’re already writing the
review!
Now simply make a star rating and then you’ll be
given the full option to comment. – Estimated time
34 seconds.
Just click Publish and you’re done! –
Estimated time 1 second!
What Google says: Google Maps App
Help
Never worry about how to get Google
Reviews again; Net Marketing Dynamix
Marketing Team Includes This In Your
Internet Marketing Strategy!
Call Now a Complete
Marketing Audit 573-803-7505
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